Deep Sea Field Technician

Are you passionate about marine electronics? Do you thrive in a fast-paced, innovative environment? At Furuno USA, we're looking for talented and driven Deep Sea Field Technicians to join our growing team. If you're ready to make a real impact and contribute to providing outstanding customer support, we encourage you to apply!

We are currently hiring for 2 positions: One is located on the Gulf Coast (think Houston and surrounding area), and the other is at our corporate headquarters in Camas, Washington.

Essential Functions/Major Responsibilities:

• Travel to customers’ vessels to provide equipment repairs.
• Participate in large Furuno/direct customer installations, including wiring termination, light-off, integration, commissioning and operator training.
• Recommend solutions for shipboard Furuno product problems.
• Provide technical assistance to our customers on our commercial product line via telephone and e-mail.
• Maintain personal knowledge base on all existing and new products regarding installation, troubleshooting and repair.
• Conduct and assist with training for dealers and employees on deep sea products in support of Furuno equipment.
• Provide equipment testing and repair reports for in-house projects. Re-create field problems and determine resolutions.
• Prepare detailed trip reports for outside service and training excursions to inform all related personnel about performance issues/problems on various products.

Secondary Functions:

• Review VDR Annual Performance Tests and issue VDR Certificates of Compliance.
• Interface Furuno equipment with products from other manufacturers, including PC software, to confirm and/or evaluate compatibility.
• Communicate with other manufacturers to gain insight into probable causes for failures when our products are not at fault.
• Provide input for technical documents and videos for Furunousa.com
• Work with sales staff to help understand deep sea products and accessories.
• Recommend working and safety guidelines for use within the service department.

Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements:

• Position requires an associate’s degree or equivalent education, training and experience specializing in electronic theory/engineering.
• Marine electronic technician experience acquired in the Navy, Coast Guard or Marines is a plus.
• Position will require an FCC license with radar endorsement and GMDSS maintainer endorsements in order to repair radio equipment and radars.
• Position requires Federal TWIC (Transportation Worker Identification Card)
• Be physically fit. Work environment often involves carrying up to 50 pounds, climbing ladders and masts and exposure to weather.
• Have reliable transportation to commute to/from work areas.
• Valid driver’s license with an acceptable driving record
• Valid passport
• Candidates must be eligible to work in the U.S.

Salary Range for Deep Sea Field Technician: $34.14/Hour - $46.72/Hour + annual bonus

Benefits:

Employees (and their families) are covered by medical, dental, vision & prescription plans. Employees are covered by basic life, long-term disability with optional coverage for short-term disability, voluntary life and supplemental insurance. Employees can enroll in the company’s 401K plan as well as a flexible spending plan. First year employees are eligible to receive 8 hours of PTO every month. PTO accrual increases with years of service. 3.33 hours of disability bank hours accrued monthly with a maximum benefit of 240 hours. 10 paid holidays annually.

Interested and qualified candidates should submit a cover letter, resume, and minimum salary requirements to jobs@furuno.com. Deadline for submission is April 1, 2025.

While we sincerely appreciate all applications, only those candidates selected for interview will be contacted.

Furuno USA, Inc. is an Equal Opportunity Employer/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by applicable federal, state or local law.